How to make a bug/glitch report
When you're making a report then there are a few things you need to make sure to include, so that our development team can fix the bug/glitch as fast and smoothly as possible.
1. You need to follow the format provided below in order to make sure that our development team gets all the information possible.
2. Get proof of the bug/glitch. We do know that not everybody can record their screen, but most times a screenshot will be just as sufficient as a screen recording.
Format:
In-game name:When you're making a report then there are a few things you need to make sure to include, so that our development team can fix the bug/glitch as fast and smoothly as possible.
1. You need to follow the format provided below in order to make sure that our development team gets all the information possible.
2. Get proof of the bug/glitch. We do know that not everybody can record their screen, but most times a screenshot will be just as sufficient as a screen recording.
Format:
Time(with timezone):
What happened:
(The timezone is required to look through logs at the time that it occurred at your time.)
An example of a bug/glitch report:
In-game name: MythicGirl
Time(with timezone): 9:09 pm. (GMT +2)
What happened: there is a book bug because... (and so on)